tarabet Frequently Asked
Questions

tarabet requires at least one valid government-issued photo ID for KYC verification. Accepted documents include a Philippine passport, SSS card, UMID, driver's license, PhilSys National ID, or PRC ID. You may also be asked to submit a proof of address such as a utility bill or bank statement issued within the last three months. KYC is mandatory before withdrawals can be processed.

You must be at least 21 years old to register and play at tarabet. This complies with Philippine gaming regulations. Age verification is strictly enforced during KYC. Any account found to belong to a person under 21 will be immediately suspended and all associated funds will be reviewed in accordance with our terms.

On the tarabet login page, click the "Forgot Password" link below the password field. Enter the email address linked to your account and we will send you a password reset link. Check your inbox and spam folder. The reset link expires after 30 minutes. If you still cannot access your account, contact our 24/7 support team at [email protected].

No. tarabet strictly allows only one account per person, per household, and per device. Creating duplicate accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you accidentally created a second account, contact our support team immediately to have the duplicate closed.

You can request account closure at any time by contacting tarabet support at [email protected]. Before closure, ensure all pending withdrawals have been processed and your balance is zero or withdrawn. If you are closing your account due to gambling-related concerns, we strongly encourage you to consider our self-exclusion tool instead — it offers a structured break with professional support resources.

The minimum deposit at tarabet is ₱100 for GCash and PayMaya, and ₱200 for bank transfers via BPI, BDO, and Metrobank. Visa and Mastercard deposits have a minimum of ₱300. These low thresholds mean you can start playing slots, bingo, or live casino games without needing a large initial bankroll. Always check the cashier page for the most current deposit minimums.

GCash deposits on tarabet are processed instantly in most cases — funds appear in your gaming wallet within seconds of a successful GCash transaction. Occasionally, during peak hours or GCash system maintenance, deposits may take up to 5–10 minutes. If your deposit has not appeared after 15 minutes, contact our support team with your GCash reference number and we will resolve it promptly.

GCash and PayMaya withdrawals from tarabet are typically processed within 1–4 hours on business days. Bank transfers to BPI, BDO, and Metrobank generally take 1–3 business days depending on the receiving bank's processing schedule. All withdrawals require a completed KYC verification. Withdrawals requested after banking hours or on Philippine public holidays may experience slight delays.

The minimum withdrawal at tarabet is ₱200 for GCash and PayMaya. Bank transfer withdrawals via BPI, BDO, or Metrobank have a minimum of ₱500. There are no withdrawal fees charged by tarabet, though your bank or e-wallet provider may apply their own standard fees. You can withdraw multiple times per day as long as each request meets the minimum threshold.

tarabet does not charge any internal transaction fees on standard deposits or withdrawals. However, third-party providers such as GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard may apply their own transaction or service fees on their end. We recommend checking your payment provider's current fee schedule. For any discrepancies in received amounts, our support team is available 24/7.

All games on tarabet use certified Random Number Generator (RNG) technology audited by independent third-party testing agencies. Live dealer games are streamed in real time with physical cards and roulette wheels, ensuring full transparency. tarabet also displays the Return to Player (RTP) percentage for all slot games so you always know the theoretical payout rate before you play. Fair play is non-negotiable for us.

Yes. tarabet is fully optimized for mobile browsers on Android and iOS devices. You can access the complete game library, make deposits and withdrawals, claim bonuses, and contact support — all from your smartphone or tablet without downloading any app. Simply open tarabet in your mobile browser for a smooth, responsive gaming experience whether you're in Manila, Cebu, Davao, or anywhere in the Philippines.

JILI slot titles available on tarabet typically carry an RTP (Return to Player) ranging from 96% to 97.5%, depending on the specific game. RTP is a theoretical long-term average — it does not guarantee individual session results. You can find the RTP for each JILI slot by clicking the "Game Info" or "Paytable" button within the game itself. We display this information openly as part of our fair play commitment.

Wagering requirements (also called rollover requirements) specify how many times you must wager the bonus amount before you can withdraw winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you must place ₱10,000 in total bets before the bonus converts to withdrawable cash. tarabet clearly states the wagering requirement for every promotion on the Promotions page — always read the terms before claiming.

Yes. tarabet rewards regular players through a tiered loyalty program. As you play and accumulate points, you progress through VIP levels that unlock benefits such as higher withdrawal limits, faster processing times, dedicated account managers, exclusive reload bonuses, and invitations to special events. Filipino players from Manila to Mindanao can participate. Details are available in the Loyalty section of your tarabet account dashboard.

Yes, all tarabet bonuses have an expiry date. Most standard welcome and reload bonuses must be wagered within 7 to 30 days of being credited, depending on the specific promotion. Free spins typically expire within 24 to 72 hours. Expired bonuses and any associated winnings are forfeited automatically. Always check the expiry period listed in the promotion's terms before claiming to ensure you have enough time to meet the requirements.

If you feel your gaming is becoming problematic, tarabet's self-exclusion tool lets you suspend your account for a set period — from 30 days up to a permanent ban. Contact our support team at [email protected] and request self-exclusion. We will act on your request immediately, without any delay or attempt to persuade you otherwise. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications.

tarabet takes problem gambling seriously. If you or someone you know needs help, several resources are available in the Philippines: PAGCOR operates a national responsible gaming program and self-exclusion registry; the National Center for Mental Health (NCMH) crisis hotline is reachable at 1553; In Touch Crisis Lines can be reached at (02) 8893-7603; and Hopeline Philippines is available by dialing 2919 on Globe or TM networks. Our support team at tarabet is also available 24/7 to assist.

The fastest way to reach tarabet support is via email at [email protected]. Our team is available 24 hours a day, 7 days a week, including Philippine public holidays. Whether you have questions about your account, a transaction issue, a bonus query, or need to activate a responsible gaming tool like self-exclusion, our support staff are trained to assist promptly and professionally in English with a Filipino-friendly approach.